Supply Chain Business Update

As the situation of recent national and global events unfold, we want to assure our clients that we continue to be proactive in addressing supply chain changes to ensure we continue to deliver on our high level of service.

Issue: Mid 2022

Throughout 2020 and into this year we have never seen such precedence with sales. The same sentiment echoes through the entire Construction industry after the former Morrison government announced the Homebuilder scheme in mid-2020 and many opted for home improvements while overseas was prohibitive.


European countries that manufacture many of our hardware products implemented lockdowns to protect their workers amidst the pandemic. This means that most warehouses are understaffed and production output was much lower than expected despite a huge uptick in demand. Even two years on, some are struggling to get keep up with demand.

As a consequence, large Australian trade-based businesses continue to panic-buy stock which leaves huge deficits for the majority of smaller businesses.

Timber supplies can’t be replenished fast enough as it obviously takes years for trees to grow.


Freight has further impacted supply:

  1. Floods with many of our distribution centres located in the most impacted parts of Lismore
  2. Ukrainian War
  3. Train line derailments
  4. Industrial action in Australian seaports

Be a winner in 3 steps

  1. Enquire early – by being prepared and contacting us as soon as you have your designer’s plans at hand, we can then start discussions to ensure we can fit your project into our own schedules.
  2. Come with options – gather your preferred products and consider putting a contingency plan in place to allow for all products to be available without extended delays. Many are in stock but in some isolated cases, we have had to wait a few months for imported products to arrive in our workshop.
  3. Patience is a virtue – depending on the scope of each project, clients may have to wait for their projects to start.

We now consider this to be our “new normal” in the realms of bespoke manufacturing and design.

Issue: April 2020

We are a part of the Building and Construction Industry. The Federal and State Governments deem our industry as an essential service during the COVID-19 crisis. Consequently, we are open for business as usual while safely practising social distancing measures.

Read the associated press release from Master Builders Australia here ↗️

Issue: March 2020

Our management team are monitoring the situation closely and has decided to take the following steps, which comply with public health advice, while endeavouring to continue business as usual.

Health and Safety


Whilst we usually welcome enquiries at our workshop, we request clients respect “social distancing” protocols and send all new enquiries via email.

If current clients have concerns regarding on-site visitations, please email or call us to discuss future arrangements.

Internal processes

We are increasing general hygiene levels with all staff on-site and in our workshop. If staff become unwell, we ask them to take immediate leave and seek medical advice.

Supply Chain

Our business only supplies our clients with the best quality products on the market. Over 97% of supplies are made in Australia or Europe. The remainder comes from China, with many factories going into lockdown or limited production over the past weeks, which is now leading to significant delays in production and export.

In the short to medium term, we estimate that our normal supply chain will have minimal impact on our own production and deadlines as suppliers are also keeping a sense of normality. If supply becomes an issue in the long term and deadlines become difficult to meet, we may offer alternative quality products to suit individual requirements.

If you have any questions about our products or services, feel free to contact our team.



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Once the criteria for the Essentials package have been exhausted, any more time will be charged hourly.

We have formulated this package based on seven years of tested research. We have analysed our clients’ journey from research and development through to quote acceptance for one bespoke designed quality kitchen for the average family home.

We discovered that 90% of clients who have already researched their design and lifestyle needs for their cabinetry would run with their first strong idea because it is the most considered concept.

The purpose of the package is a concise way for our seasoned professionals to take a pragmatic approach to refine your considerations.

If you find this package does not suit your needs, then we recommend selecting the Comprehensive option, where you can allow time to explore more options.

  • Return travel to and from our Mullumbimby workshop
  • Materials selection
  • Room measurements
  • Design layout and spacial planning
  • Research
  • Negotiating the best prices with our suppliers
  • Proposal preparation
  • Other necessary documentation and administration activities


Laurent also plays the classical acoustic guitar ;)

Legacy of the Antipodes holds the intellectual property rights to our unique style of flood-resilient cabinets that have been engineered, designed and tested to meet our renowned high standards.

While we can accept input from other design professionals, we expect to spend time researching and verifying the design to ensure it meets our standards.

Suppose you have already engaged with a reputable, experienced professional interior designer or architect. In that case, it is normal for us to receive a set of finalised floor and elevation plans that include measurements and a specified list of materials (product schedule). Each designer’s methodology and scope of works can be different.

If plans are missing details, we may be able to make a provisional price range which will have to be refined further during subsequent consultation time. During peak times, we request you return to your original designer for a complete design; otherwise, your will experience a delay in our process.

PRO TIP: The more detail your designer specifies, the less likely you will find unrealised costs across the entire construction project, not just cabinetry.

Yes, we love working on large projects like commercial shop fitting.

It is essential to ensure that all commercial projects are highly durable as they command higher usage than domestic ones. In addition, food premises need to ensure fit-outs are food-safe compliant.

Both front and back-of-house projects involve more research and are on a larger scale than domestic projects; therefore, we recommend working on the Comprehensive service.

We offer in-house Interior Design services with our Director, Lisa. She can assist with a full-service interior design to round out the room or an entire home.

Laurent will only coordinate the benchtop supply and installation and any in-house metalwork. Lisa sources and manages all other trades under our Interior Design portfolio of services.

Receiving payment confirms your booking.

Essential service payment is due at the time of booking.

Comprehensive service payment is due for the minimum commitment prior to the meeting commencement date.

Any work beyond the scope of the selected service will be charged hourly.

Invoices will be issued weekly, or before if a proposal is ready to be sent.

Designs and proposals are not released until all outstanding invoices are paid in full.

Changes need to be notified in writing via email.

A minimum of two business days’ notice is required for rescheduling meetings. Clients will be sent additional administration fees (10% of the first service payment’s value) will be charged per occurrence.

If the rescheduling notice occurs within two business days before the meeting, 100% of the first service payment’s value will be forfeited.

Cancellations are not permitted once payment has been received.


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Supply Chain Business Update