Terms and Conditions

FINANCIALS

We will send the details of your payment schedules in our Proposal.

Acceptance of Proposals are time-sensitive. Therefore, once the expiration has passed, Proposals may be subject to pricing and schedule reviews by us.

Below outlines a guide to our schedule structure.

Time Schedule for Manufacturing

1. 10% of the Quoted price is required as a deposit to book your Project. Once the payment is received, seven calendar days cooling off period starts allowing you to step back if your plans have changed. Once the seven days have lapsed, your Project is officially booked with us.
2. Once the deposit has cleared, the subsequent invoice of 50% of the quoted price will be issued to proceed with the order of materials and start manufacturing.
3. For any Projects below $40,000, the 40% remaining of the Quoted price will be invoiced at manufacturing completion.
4. Any Project above $40,000 will be subject to further division over time-based instalments mentioned in the Project Proposal. Detailed time-based instalments will be provided to the client to be discussed and agreed on before the seven days of the 10% booking have lapsed.

Time Schedule for Estimated Delivery and Installation

We do not offer fixed values for delivery and installation costs due to many variables that can occur throughout the process. Our estimates are formed upon our extensive professional experience.

We will keep the progress of our time throughout the entire process and update you if there are misalignments with estimates.

Services included with delivery and installation estimate:

• Labour to deliver and install Goods and any accompanying tools and equipment to complete the Project;
• All return travel from our Mullumbimby workshop. Long-distance travel that requires flights, accommodation, meals and incidentals; and/or
• The hiring of specialised vehicles, machinery, lifting and safety equipment.

Structure of payments

1. A booking fee (10% of the estimated price) must be paid when the Project is accepted. Another invoice will be issued at the same time as the manufacturing booking.
2. Invoices for of specialised vehicles, machinery, lifting and safety equipment and long-distance travel costs (e.g., flights and accommodation)will be issued with the booking fee.
3. Delivery and Installation accrue at an hourly rate per person.
4. Invoices for labour will be issued weekly.

5. The booking fee will be deducted from the final installation

Claim for payment

All payments are to be made within seven days of issue.

If your payment(s) are withheld or not made, we may suspend the carrying out of the Project.

15% per annum interest will apply on and from the 8th day of the issue of any claim for payment. All Goods remain our property until paid for in full. Additional administration fees may apply.

Proposal booking fees are time-sensitive. Therefore, if invoices remain unpaid in full after the due date, a new Project schedule may be applied.

Unless otherwise stated in the Proposal, prices do not include the following:

• other trades: e.g., carpentry, tiling/splashbacks, electricity or plumbing;
• overtime, loading or penalty rates;
• installation and delivery; and/or
• appliances, hardware or Installation of integrated appliances.