The types of personal information we may collect about you include:
We may collect these types of personal information directly from you or from third parties.
Collection and use of personal information
We may collect, hold, use and disclose personal information for the following purposes:
Disclosure of personal information to third parties
We may disclose personal information to:
By providing us with personal information, you consent to the disclosure of your personal information to third parties who reside outside Australia and acknowledge that we are not required to ensure that those third parties comply with Australian privacy laws.
How we treat personal information that is also sensitive information
Sensitive information is a subset of personal information that is given a higher level of protection under the Australian Privacy Principles. Sensitive information means information relating to your racial or ethnic origin, political opinions, religion, trade union or other professional associations or memberships, philosophical beliefs, sexual orientation or practices, criminal records, health information or biometric information. Sensitive information includes:
Your rights and controlling your personal information
Restrict: You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us using the details below.
Access: You may request details of the personal information that we hold about you. An administrative fee may be payable for the provision of such information. In certain circumstances, as set out in the Privacy Act 1988 (Cth), we may refuse to provide you with personal information that we hold about you.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us using the details below. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading or out of date.
Complaints: If you believe that we have breached the Australian Privacy Principles and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint.
Unsubscribe: To unsubscribe from our e-mail database or opt-out of communications (including marketing communications), please contact us using the details below or opt-out using the opt-out facilities provided in the communication.
Storage and security
We are committed to ensuring that the personal information we collect is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the personal information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
Cookies and web beacons
We may use web beacons on our Site from time to time. Web beacons (also known as Clear GIFs) are small pieces of code placed on a web page to monitor the visitor’s behaviour and collect data about the visitor’s viewing of a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
Links to other websites
For any questions or notices, please contact our Privacy Officer via our contact page.
Last update: 5 December 2022
Once the criteria for the Essentials package have been exhausted, any more time will be charged hourly.
We have formulated this package based on six years of research. We have analysed our clients’ journey from research and development through to quote acceptance for one bespoke designed quality kitchen for the average family home.
We discovered that 90% of clients who have already researched their design and lifestyle needs for their cabinetry would run with their first strong idea because it is the most considered concept.
The purpose of the package is a concise way for our seasoned professionals to take a pragmatic approach to refine your considerations.
If you find this package does not suit your needs, then we recommend selecting the Comprehensive option, where you can allow time to explore more options.
Laurent also plays the classical acoustic guitar ;)
Legacy of the Antipodes holds the rights to our unique style of flood-resilient cabinets that have been engineered, designed and tested to meet our renowned high standards.
While we can accept input from other design professionals, we expect to spend time researching and verifying the design to ensure it meets our standards.
Suppose you have already engaged with a reputable, experienced professional interior designer or architect. In that case, it is normal for us to receive, in the first instance, a set of finalised floor and elevation plans that include measurements and a specified list of materials (product schedule). Each designer’s methodology and scope of works can be different.
If plans are missing details, we may be able to make a provisional price range which will have to be refined further during subsequent consultation time. During peak times, we request you return to your original designer for a complete design; otherwise, your will experience a delay in our process.
PRO TIP: The more detail your designer specifies, the less likely you will find unrealised costs across the entire construction project, not just cabinetry.
Yes, we love working on large projects like commercial shop fitting.
It is essential to ensure that all commercial projects are highly durable as they command higher usage than domestic ones. In addition, food premises need to ensure fit-outs are food-safe compliant.
Both front and back-of-house projects involve more research and are on a larger scale than domestic projects; therefore, we recommend working on the Comprehensive service.
From mid-2023, we will offer in-house Interior Design services with our Director, Lisa. She can assist with a comprehensive service for your entire home.
Currently, we only coordinate the benchtop manufacturing and any in-house metalwork.
Receiving payment confirms your booking.
Essential service payment is due at the time of booking.
Comprehensive service payment is due for the minimum hourly requirement.
Any work beyond the scope of the selected service will be charged hourly. Invoices will be issued weekly, or before if a proposal is ready to be sent.
Designs and proposals are not released until all outstanding invoices are paid in full.
Changes need to be notified in writing via email.
A minimum of two business days’ notice is required for rescheduling meetings. Clients will be sent additional administration fees (10% of the first service payment’s value) will be charged per occurrence.
If the rescheduling notice occurs within two business days before the meeting, 100% of the first service payment’s value will be forfeited.
Cancellations are not permitted once payment has been received.
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